Welcome to Zelfox.Shop! We are committed to providing a seamless shopping and shipping experience. Please review our shipping policy below to understand how we handle orders and deliveries.

Shipping Locations

We currently ship to [list countries or regions you ship to]. If your location is not listed, please contact our customer service team at [insert email/contact form link].

Processing Time

• Order Processing: Orders are processed within [insert processing time, e.g., 1-3 business days] after payment confirmation.
• Custom Orders: Custom or personalized items may require additional processing time, which will be communicated at checkout.

Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within [X-X business days] after processing.
• Express Shipping: Estimated delivery within [X-X business days] after processing.
• International Shipping: Delivery times vary by location but typically range from [X-X weeks].

Note: Delivery times are estimates and may vary due to factors outside our control, such as customs processing or courier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location and chosen shipping method.

• Free Shipping: Available on orders over [insert minimum order value, if applicable].

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer and will be determined by your country’s customs regulations.

Undelivered or Returned Packages

If a package is returned to us due to incorrect address information, refusal to accept the package, or failure to collect it, the customer will be responsible for reshipping costs.

Damaged or Lost Shipments

If your package is lost or damaged during transit, please contact us immediately at [insert contact email]. We will work with the courier to resolve the issue.

Contact Us

For any questions about shipping, please reach out to our support team at:
Email: support@zelfox.shop
Phone: +1 (540) 765-6984

Thank you for shopping with Zelfox.Shop! We look forward to serving you.